Negotiation Skills for Sales People and Managers

At Friend Management, we understand that successful sales are dependent upon the ability to respond effectively to challenges.  Through Capistar Group, we have a training program to help our clients improve the practice of negotiation and conflict resolution in selling scenarios.

The topics include:

• Defining the Landscape of the Situation
• Different Dimensions of Bargaining Styles
• Overcoming the Gaps
• Sources of Resistance and Ways To Overcome Them
• Building a Better Negotiating Organization